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CARE CO-ORDINATOR Helps to co-ordinate and navigate care across the health and care system, helping people make the right connections, with the right teams at the right time. They can support people to become more active in their own health and care and are skilled in assessing people's changing needs
CARER SUPPORT WORKER Helps people live their lives by providing physical and emotional support, and assistance with daily tasks
CITIZENS ADVICE Provides life-changing advice across Amber Valley communities with free, confidential, independent and impartial advice
ENHANCED CLINICAL PRACTITIONER (Community matron) Highly experienced senior nurses who work closely with patients in the community who have a chronic long-term unstable condition, helping to manage episodes of deterioration in health and prevent unnecessary hospital admissions
SOCIAL CARE Provides physical, emotional and social support to help people live their lives and maintain their independence, dignity and control
SOCIAL PRESCRIBER Connects people to community-based support, including activities and services that meet practical, social, and emotional needs that affect their health and wellbeing
VETERANS SUPPORT Support from a veteran friendly accredited GP practice to provide the best care for veterans and their families
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avh.ltd/matron
Contact your surgeryavh.ltd/social
Social Services 01629 533190 Derbyshire Domestic Abuse Helpline 08000 198 668 Victim Support 08 08 16 89 111avh.ltd/vets
Check with your GP surgery to see if it is a veteran friendly accredited GP practice, and if so, they will have named leads and enhanced access to support for veterans.
Contact your surgeryAlternatively you can viist the following resources
Healthcare for the armed forces community Mental health support for veterans, service leavers and reservists Op COURAGE (Veterans' Mental Health and Wellbeing Service) Op COURAGE 0300 323 0137avh.ltd/sp
Social prescribers use motivational interviewing techniques to enable patients to discover what matters most to them, coproducing a support plan for change and linking them to statutory and voluntary sector services to help make this change happen. This includes direct support to attend and engage with activities or services.
Anyone who may be in need of additional services to manage their wellbeing can access the service, most frequently we see patients who are having difficulty with low level mental health, physical health, housing, finances and social isolation.
Patients are seen as often and for as long as needed to meet their goals (which do develop with time). This can range from weekly (or more frequent) contact to bi-monthly at different stages of their plan. Social Prescribers work with an average caseload of 60 patients.
In addition to supporting patients directly, social prescribers work with the local community to identify gaps in support and enable the community to come together to develop and provide services that members of their community need.
Self-referral is encouraged and referrals are taken from any community, statutory or public organisation – although the majority of referrals do come from GP practices. Our referral form can be accessed at below or just call our social prescribing team on 01773 512076.
Amber Valley CVS Read the leaflet Ring the team 01773 512076 Referral form Contact your surgeryavh.ltd/carers-support
Derbyshire Carers Association Contact your surgeryavh.ltd/cab
Citizens Advice Bureau hold clinics in your GP surgery. To book, please contact your own surgery.
Citizens Advice Find your local service Contact your surgery
